Terms of service

These terms are between RoughFigure (“we”), a sole trader business based in Egypt, and the business or agency that signs up (“you”). By creating an account you agree to them. RoughFigure is for business use, not for consumers.

The service

RoughFigure lets you publish price estimators on your website and manage the enquiries they produce. We’ll take reasonable care to keep it available and secure, but we don’t promise it will never be interrupted.

Your account

Keep your sign-in details safe and make sure your team does too. You’re responsible for what happens under your account and for the people you invite.

Your estimates

Estimates are produced from the questions and prices you set. You are responsible for them being accurate and lawful, and for making clear to your customers that they are estimates, not binding quotes. The final price for any job is agreed between you and your customer.

Your customers’ data

You are the controller of the enquiries you receive and must have a lawful basis for using them. Our data processing agreement forms part of these terms. You must follow our acceptable use policy.

Free trial and payment

New accounts get a free trial. Paid plans are billed in advance, monthly or yearly, through Paddle, our reseller and merchant of record, whose terms also apply to payments. Prices are shown the way your country expects: including any VAT or GST, or with sales tax added at checkout in the US and Canada. Paddle works out, charges and pays any tax, and your invoice comes from Paddle. If a payment fails we’ll give you 7 days to fix it before paid features stop.

Changing and cancelling

You can change plans at any time; differences are charged or credited straight away. You can cancel at any time; your plan continues until the end of the period you’ve paid for, and we don’t refund part periods unless the law requires it.

We may change our prices or these terms with at least 30 days’ notice by email. If you don’t agree, you can cancel before the change takes effect.

Suspension

We may suspend accounts that break these terms or the acceptable use policy, or that put the service or other users at risk. Where reasonable, we’ll warn you first.

Your content and ours

You own your content and your customers’ data. You give us permission to host and process it to provide the service. We own the RoughFigure software, templates and brand.

Liability

Nothing in these terms limits liability that can’t legally be limited. Otherwise, we aren’t liable for lost profits, lost business or indirect losses, and our total liability in any 12 months is limited to what you paid us in that period.

Ending

If your account closes, you can export your leads first. We delete your data as described in our privacy policy.

Law

These terms are governed by the law of [governing law and courts: to confirm in the legal review].

Contact: [support email], [postal address].