# New lead alerts and notifications

> Choose who’s emailed or texted about each new lead, and get a weekly summary.

Source: https://roughfigure.com/help/lead-alerts

We tell you about every new lead straight away, so you can reply while the customer is still thinking about the job.

## For the whole business

Under **Settings → Business → New lead alerts**:

- **Email:** where new leads are sent. Use a shared address, such as your office email, if several people answer enquiries.
- **Mobile for text alerts:** a text for each new lead, so you see it even on a roof. Text alerts are on the Pro plan.

## For you

Everyone in your team chooses their own under **Account → Notifications**:

- **Email me about every new lead**
- **Email me a summary every Monday**, with last week’s visitors, new leads, jobs won and the site visits booked for the week ahead
- **Email me replies from RoughFigure support I haven’t read**
- **Notify me on this device when support replies**

## Assigned leads

When a lead is assigned to someone, it shows on their list, and they can choose **Assigned to me** on **Leads** to see only theirs. See [Managing leads](https://roughfigure.com/help/managing-leads).

## Not getting alerts?

- Check your spam or junk folder, and add our address to your contacts.
- Check the email under **Settings → Business** is spelled right.
- For texts, check the mobile number is right, and that your plan is Pro.